Coaching

Time in Difficult Conversations Mary Rafferty Consensus Mediation

Facing A ‘Difficult’ Conflict Conversation? Be Sure You Give It The Time!

Communication Skills, Difficult Conversations, Interpersonal Conflict, People Management / By

Not investing enough time into a ‘difficult conversation’ can be a key derailer and cause conflict despite even the most positive intentions in communication. This might seem simplistic, but not enough time also means not enough attention. Firstly, this can affect the preparation stage If you have a message that you need to communicate and […]

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Informal Options to Resolve Conflict Complaints Mary Rafferty Consensus Mediation

Informal Options To Resolve Workplace Conflicts and Complaints

Mediation, People Management / By

A previous post highlighted how easily workplace conflicts can get reframed as bullying or harassment complaints. Indeed, in many cases, by the time one or other person gets to the stage of making a complaint, many of the behaviours that each are exhibiting are very likely to be undermining or somewhat disrespectful to the other.

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