A previous post focused on how organisations can make the benefits of mediation more available and accessible by establishing an internal panel of mediators. Key considerations for internal mediation 1. Initial needs assessment Carrying out a conflict audit of the organisation in order to assess how conflict currently impacts people, productivity and profits. This gives …
There are numerous statistics on the high costs of workplace conflict to organisations, due in no small part to the significant costs of what one could term ‘formal’ interventions being used. By this, we mean rights-based interventions such as investigations and other litigious processes such as the Employment Appeals Tribunal. Tackling workplace conflict In …
Making Mediation More Available In Your Organisation Read More »
Not investing enough time into a ‘difficult conversation’ can be a key derailer and cause conflict despite even the most positive intentions in communication. This might seem simplistic, but not enough time also means not enough attention. Firstly, this can affect the preparation stage If you have a message that you need to communicate and …
Facing A ‘Difficult’ Conflict Conversation? Be Sure You Give It The Time! Read More »
A previous post highlighted how easily workplace conflicts can get reframed as bullying or harassment complaints. Indeed, in many cases, by the time one or other person gets to the stage of making a complaint, many of the behaviours that each are exhibiting are very likely to be undermining or somewhat disrespectful to the other. …
Informal Options To Resolve Workplace Conflicts and Complaints Read More »
