Communication Skills

Time in Difficult Conversations Mary Rafferty Consensus Mediation

Facing A ‘Difficult’ Conflict Conversation? Be Sure You Give It The Time!

Not investing enough time into a ‘difficult conversation’ can be a key derailer and cause conflict despite even the most positive intentions in communication. This might seem simplistic, but not enough time also means not enough attention. Firstly, this can affect the preparation stage If you have a message that you need to communicate and …

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Manage Conflict More Effectively Mary Rafferty Consensus Mediation

Manage Conflict More Effectively: Five Reasons To Get Past Being Angry

“Anyone can become angry — that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way — this is not easy.” Aristotle These famous words from Aristotle remind us of the need for caution in how we deal …

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