Welcome to this elearning module. The aim of this module is to give you an introduction to the dynamics of conflict and the mediation process in advance of the training webinars.
As you can see from the class curriculum below, there are 2 lessons with 6 topics in total. It should take you about 2-3 hours to complete.
Each lecture consists of videos with some further reading or exercises that you can download and work through off-line.
We’ll be reviewing one of these in class (Thomas Kilmann Conflict Handling Styles) so please make sure you have completed it and have to hand, at the first training session.
I look forward to meeting and working with you at the training sessions!
Mary Rafferty
P.S. You will have access to this elearning module until the end of the training programme you are attending, after which time your data i.e. name and email are removed from the system.
Welcome to this elearning module. The aim of this module is to give you an introduction to the dynamics of conflict and mediation as a foundation for the one day Mediation Skills training programme.
As you can see from the class curriculum below, there are 2 lessons and it should take you about 2-3 hours to complete.
Each lecture consists of videos with some further reading or exercises that you can download and work through off-line. We’ll be reviewing some of these also in class so it would be great if you have completed them in advance and have them to hand on the first day of the classroom based part of the training. You’ll also find handouts that you can download with the slides or summary of what was talked about in each of the videos.