Accredited Mediation Training (MII Approved)

This accredited mediation course teaches you the skills of professional mediation. It will teach you how to tackle conflict head-on, helping people shift from defensive positions to workable solutions. This course will allow you to create a safe and supportive atmosphere so that people caught in the conflict zone feel safe talking through their differences and difficulties. You’ll listen in a way that helps people to get clearer on what’s really important to them and facilitate people to resolve issues, so they can draw a line under them and move on. And you’ll have the tools to stay calm, compassionate and clear-headed throughout.

About this mediation training course

Type:Blended: online modules, trainer-led webinars on Zoom + 4 in-person full days
Duration:5 x 1/2 day webinars, 4 days in-person plus 20 hours out of class online modules and practice
Dates:Webinars: 22nd & 23rd September, 6th & 7th October, 3rd Nov (9.30-1pm each day)
In-person: 27th, 28th October, 17th, 18th November 2022
Assessment:Wed/Thurs 23rd/24th November 2022 (you only need to attend one of these dates)
Venue:Glen Royal Hotel, Maynooth, Co Kildare
Investment:€2100 (includes MII Certified Level Assessment fee)
Early bird rate: €1,950 if paid in full by 15th August 2022
Booking:Register your interest online and I will be in touch to arrange your enrollment.

Who is this mediation training course for?

Past participants have included line managers, senior managers, HR managers, school principals, solicitors, coaches, counsellors, and social workers. This course would suit anyone who has an interest in understanding the dynamics and skills of conflict resolution.

The only pre-requisite to attend is proficiency in spoken English (so you can participate effectively in the videoed roleplay assessment).

“Leaders who are mediators will outperform… because they know how to build partnerships and alliances that are the key to enduring success.”

Mark Gerzon

Could you benefit from mediation skills?

Does this sound like you? You want to get things done. You want to be able to make and implement decisions. But working collaboratively and bringing people on board is also important to you. You don’t just want lip service and surface compliance and nodding dogs. But neither do you want to have to argue every single point and deal with constant resistance.

Managing people isn’t easy. Everyone is different. They have different points of view. What suits one doesn’t work for the other. What motivates one is a problem for another. Whether it’s furrowed brows, sighing, eyes-to-heaven in a meeting, to having to calm down angry outbursts and get people to see some sense, your people-skills are stretched to breaking point at times. It’s frustrating, tiring, and stressful.

Mediation training can arm you, not just with the skillset, but with the mindset and grounding you need, to resolve conflict with ease and confidence.

Learning outcomes

This training course will transform your negotiating and influencing skills

Here’s what you can expect from the course:

  • The course structure – 3 x 2-day modules, spread over a 5/6-week period – allows time to digest what you’ve learned and keep up with the written coursework.
  • You’ll get hours of practical, skills-based roleplay training where you get to hone your skills as a mediator, in a relaxed and fun learning environment.
  • You will also receive individualised, ongoing feedback and mentoring as well as a video of yourself mediating (the good, the bad and the ugly…) so you can appreciate your own progress.
  • The written work supports you to understand the legal and regulatory aspects of mediation (so you follow ‘best practice’).
  • The reflective learning journal you will have to keep throughout the programme helps integrate and consolidate your learning (without having to work too hard!).
  • You’ll have access to a bank of resource materials – from handy templates you can use with clients (‘Sample Agreements to Mediate’, ‘Preparing for Mediation Worksheets’) to academic papers which give you in-depth background knowledge on mediation and its application.
  • I will also provide constructive feedback in a non-judgmental and supportive way and check in regularly with you to ensure you are progressing towards achieving your goals.

This mediation training course will help you:

  • Create a safe and supportive atmosphere so that people caught in the conflict zone feel safe talking through their differences and difficulties
  • Listen in a way that helps people to get clearer on what’s really important to them
  • Facilitate people to resolve issues, so they can draw a line under them, and move on
  • Stay calm, compassionate, and clear-headed throughout

Mediation training FAQs

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